We have established good cooperation relationship with one of our Southeast Asian clients since 2006. We obtain their trust in virtue of high reputation in other markets. Co-Tech always adheres to the policy that the product quality comes first and customers are foremost. With a standard management system and experienced R&D and production teams, we take customer satisfaction as our permanent goal.
For the first order from them, we provide with considerate service and effective guarantee. For example, we provide quick-wear parts and key components in case of damages caused during the process of sale, so the client can directly replace the damaged parts with new ones to minimize the loss. In addition, we can accept the third party inspection if required, and the client can inform us for supplement once the provided quick-wear parts or key components are used up.
On the other hand, we can provide samples to the client for various certifications to facilitate the clients to develop more new markets. As we own dedicated sample assembly machines and professional inspectors, our samples can successively and fast pass certifications and inspections, which is trouble and time saving.
Besides, our design team develops new products and moulds based on the requirements of the client. We are highly rated in the local market, occupying more market shares and growing mature together with our client. We indeed realize that design boosts sales and our client also grows into one of the well-known wholesalers.
With regard to the after-sale service, we timely and promptly feed the relevant information back to the client, and actively communicate with them to quickly figure out a simple and advantageous solution. We have never made serious mistakes since the cooperation.
Currently, we still keep cooperating with this client, and constantly provide them with a complete set of considerate services before, during and after the sale. We believe that our friendship will be everlasting.